Equipment and Instruments > Other Lab Equipment and Instruments and Accessories > Laboratory equipment manufacture services

Onso service contract, no remote assist

Supplied by Pacific Biosciences of California

  • Onso service contract, no remote assist
  • Onso service contract, no remote assist
Average lead time: Call for Lead Time
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Product Description
Specifications
Additional Information
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Product Description

The Onso service contract with remote assist enables faster time to resolution and ensures the Onso system is maintained in accordance with documentation.

Coverage includes:
• Replacement parts and labor
• Replacement reagents for instrument failure
• Planned preventative maintenance
• 1–2 days remote response time target
• 3–5 days on-site response time target
• Software updates and application support
• Reagents for troubleshooting
• Real-time performance monitoring
• Remote diagnostics and remote software updates
• Email and phone access to PacBio technical support center
Specifications
Inventory Number:
PXC103013500EA
Part Number:
103-013-500
Supplier:
Pacific Biosciences of California
Supplier's Lead Time:
Call for Lead Time
Quantity:
1 per EA
Contract Availability:
Country of Origin:
United States
Additional Information

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